TY - JOUR T1 - No Wind is Favorable Unless the Sailor is Participative: Customer Participation in Marina Services AU - Koç, Elif AU - Deveci, Durmuş Ali AU - Yıldırım, Cansu Y1 - 2023 PY - 2023 DA - 2023 N1 - doi: 10.4274/jems.2023.36034 DO - 10.4274/jems.2023.36034 T2 - Journal of ETA Maritime Science JF - Journal of ETA Maritime Science JO - JEMS Maritime Sci SP - 39 EP - 55 VL - 11 IS - 1 SN - M3 - doi: 10.4274/jems.2023.36034 UR - https://dx.doi.org/10.4274/jems.2023.36034 Y2 - 2023 ER -